Terms & Conditions

Next Dimension Hair & Co; Terms and Conditions.

When you book an appointment with Next Dimension Hair & Co, we set that time and stylist aside just for you. If you cancel with late notice or simply do not show up at all, it impacts us significantly and inconveniences the many other clients that have been turned away because we have been fully booked.

We require a minimum of 24 hours’ notice if you wish to cancel or reschedule your appointment.

In order to secure your appointment, we require a deposit to be paid at the time of your booking. Deposit amount can be anywhere between $20 – $100 depending on the cost of the service.

The deposit may be paid by Credit Card over the phone or Credit Card, EFTPOS or Cash in the salon and is held against your booking as a credit towards that appointment.

If a cancellation is made with more than 24 hours’ notice, the deposit is refunded or forwarded to the new appointment time. If a cancellation is made with less than 24 hours’ notice, the deposit is forfeited as a late cancellation fee.

Clients who provide less than 24 hours’ notice are welcome to send someone else in their place to have the booked service(s) to avoid losing their deposit.

We in turn will reduce your appointment cost by $20 if we need to cancel or reschedule your appointment with less than 24 hours’ notice (due to staff illness etc.) – After all, it’s only fair that we do for you what we ask you to do for us!

We hope you understand and respect our deposit and cancellation policy.

Booking an appointment is acknowledgment of this cancellation policy.

If you have any question about our Terms and Conditions please do not hesitate to contact us.